Path from Behind Antenna
Gigabit Solution on a Guyed Tower
Dual Gigabit Solution in the Evening Sky
With over 5,000 installations completed, Pacific Communications is a licensed California Contractor (# 814121) offering complete end-to-end wireless network solutions. Our office is in San Jose, California. “Paccomm” has been providing the High Tech industry of Silicon Valley excellent service for over two decades. The following is a list of available services: point to point wireless backhaul, point to multipoint wireless bridges, WiMax backhaul, wireless mesh products, indoor Wi-Fi, and municipal Wi-Fi. Pacific Communications delivers the highest level of knowledge and competence with both unlicensed wireless Ethernet Bridges and licensed microwave communication network connectivity.
Our Partners and Manufacturers
Radio Frequency Engineering and Path Calculations
Pacific Communications has been designing wireless projects for the last twenty three years. When a customer contacts us, we make an appointment to visit the premises and determine that there is a line of sight between each end location. The customer tells us the desired link speed needed to support the project and we select the appropriate wireless equipment. Using both topographic maps and rainfall charts, engineering a path involves an exact science to get the reliability and availability needed to achieve a successful link.
Pacific Communications maintains a professional sales team. This team begins the process with the client by performing a study to provide the client with accurate options and a guarantee of success. Our expert evaluations and recommendations provide precise information and pricing in a quotation.
Certified, Licensed and Insured Professionals
Our employees are certified by the manufacturers to sell and install the wireless equipment.
Pacific Communications has 100% customer satisfaction on all wireless installations and it backs up all its installations with a 1 year guarantee for product and workmanship. Paccomm has installed approximately 5,000 wireless systems in the U.S. and those clients include: United States Navy, NVIDIA, Stanford University, Apple Computers, John Muir Health, and Oracle Corporation. (Complete list upon request).
Maintenance and Support
After installing the client’s microwave system, our customers rely on us to maintain their wireless networks. To accomplish this objective, we offer on-site support with hours of coverage and response times tailored to meet each customer’s individual requirements. As an example, we offer 24/7 coverage with four hour response time or 8/5 coverage with next-day response time to provide replacement capabilities and minimize outages. Our facility is the focal point for maintaining our customers’ systems; we can troubleshoot problems, monitor performance, update and distribute software and firmware. This service is available twenty-four hours per day, seven days per week. When we are permitted access to a customer’s network, we can frequently detect potential problems before outages occur and this capability allows us to be proactive.